Overview
Many of the problems we encounter in the workplace are the result of poor communication. Whether we are frustrated by a lack of information from senior managers or worrying about how to break bad news to a colleague, communication is often at the root of the issue and the solution. By learning how to communicate more effectively, we can stop problems from escalating and make the workplace a more efficient and harmonious environment to be in. We can also present ourselves more positively, both to existing colleagues and future employers during the job application process.
Course Outcomes
- To build effective communication that gets the result done
Course Outcomes
- describe different types of communication and how they are used in the workplace
- recognise the skills required for effective communication
- understand the impact that communication can have on how people are perceived by others
- identify how effective communication can overcome challenges in the workplace
- reflect on current personal communication skills and how these can be developed and used more successfully.
Now let’s get to the main course. Have a great time learning!
